Executive Education Programs

• See Business Week's listing of the Top 20 Executive Education programs

• Harvard Business School
• University of Michigan Business School
• Stanford Business School
• The Wharton School of the University of Pennsylvania
• Kellogg School of Management, Northwestern University
• Columbia Business School
• Darden School of Graduate Business Administration, University of Virginia
• The Fuqua School of Business, Duke University
• MIT Sloan School of Management
• The Center for Creative Leadership

Training for HR and Organizational Development Professionals

www.linkageinc.com - Linkage, Inc. is a leading provider of organizational development and corporate education programs, products, and services.

www.ntl.org - NTL Institute for Applied Behavioral Science offers training for professional and personal success by focusing on the individual as change agent. In NTL's view, self-awareness and self-knowledge are integral to effective organizational change at both the individual and the group level.

Book and Audiotape Lists by Skill Area

Assertiveness

• When I Say No, I Feel Guilty: Vol. II, for Managers and Executives by Manuel Smith. A Train Press, 2000.
• Your Perfect Right, 8th ed., by Robert E. Alberti & Michael L. Emmons. Impact Publishers, 2001.

Chit-Chat and Conversational Skills

• The Pocket Guide to Making Successful Small Talk: How to Talk to Anyone Anytime Anywhere About Anything by Bernardo J. Carducci. Pocket Guide Publishing, 1999.
• People Skills by Robert Bolton. Simon & Schuster, 1986.
• Shyness: What It Is, What To Do About It by Philip Zimbardo. Perseus Publishing, 1990.
• Audiotape: The Fine Art of Small Talk: How to Start a Conversation, Keep it Going, Build Rapport - and Leave a Positive Impression, 1997, by Debra Fine. CareerTrack Publications, Inc.

Listening Skills

• Listening: The Forgotten Skill by Madelyn Burley-Allen. John Wiley & Sons, 1995.
• People Skills by Robert Bolton. Simon & Schuster, 1986.
• Effective Listening Skills by Dennis Kratz & Abby Kratz. Irwin Professional Publishing, 1995.

Developing Stronger Relationships

• People Skills by Robert Bolton. Simon & Schuster, 1986.
• Shyness: What It Is, What To Do About It by Philip Zimbardo. Perseus Publishing, 1990.
• Emotional Intelligence at Work: The Untapped Edge for Success by Hendrie Weisinger. Jossey-Bass, 1997.

Logical and Objective Thinking Skills

• Beyond Feelings: A Guide to Critical Thinking by Vincent Ruggiero. Mayfield Publishing, 1997.
• The Art of Thinking by Allen Harrison & Robert Bramsom. Berkley Publishing Group, 1996.
• The Power of Logical Thinking: Easy Lessons in the Art of Reasoning…And Hard Facts About Its Absence in Our Lives by Marilyn vos Savant. St. Martin's Press, 1997.
• Sources of Power: How People Make Decisions by Gary Klein. MIT Press, 1999.

Receiving Feedback

• The Power of Positive Criticism by Hendrie Davis Weisinger. AMACOM, 1999.
• When Words Hurt by Mary Lynne Heldmann. Ballatine Books, 1997.

Building Self-Esteem

• The Six Pillars of Self-Esteem by Nathaniel Branden. Bantam Books, 1995.
• Self-Esteem by Matthew McKay & Patrick Fanning. St. Martins Mass Market Paper, 1997.

Managing Yourself: Emotions, Stress, and Productivity

• Keep Your Lights On: Learn the Art of Staying Focused, Encouraged and Enthused About Your Personal and Career Goals by Tom Gunnels. Thomas More Publishing, 1998.
• The 10 Emotions of Power: How to Make your Emotions Work for You by Lawrence Salliotte. Proctor Publishing, 1998.
• Stress for Success by James Loehr & Mark McCormack. Times Books, 1998.
• Learned Optimism by Martin Seligman. Pocket Books, 1998.
• How to Stop Worrying and Start Living by Dale Carnegie. Pocket Books, 1985.
• Learn to Relax: A Practical Guide to Easing Tension and Conquering Stress by Mike George. Chronicle Books, 1998.
• Anger at Work: Learning the Art of Anger Management on the Job by Hendrie Weisinger. William Morrow and Company, Inc.,1995.
• Feeling Good, the New Mood Therapy by David D. Burns. Mass Market Paperback, 1999.
• How to Stay Cool, Calm & Collected When the Pressure's On by John Newman. AMACOM, 1992.
• The Urgency Addiction: How to Slow Down Without Sacrificing Success by Nina Tassi. Signet Books, 1991.

Formal Presentations

• Seven Steps to Fearless Speaking by Lilyan Wilder. John Wiley & Sons, 1999.

Negotiating Skills

• Bargaining for Advantage: Negotiation Strategies for Reasonable People by G. Richard Shell. Penguin USA, 2000.
• Getting Past No: Negotiating Your Way From Confrontation to Cooperation by William Ury. Bantam Doubleday Dell Publishing, 1993.
• Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher, William Ury & Bruce Patton. Penguin Books, 1991.
• Getting Together: Building Relationships as We Negotiate by Roger Fisher & Scott Brown. Penguin Books, 1988.

Conflict Management Skills

• The Power of Positive Confrontation: The Skills You Need to Know to Handle Conflicts at Work, Home, and in Life by Barbara Pachter & Susan Magee. Marlowe & Co., 1999.
• Working With Difficult People by Muriel Soloman. Prentice Hall, 1990.

Customer Service Skills

• Deliverying Knock Your Socks Off Service, 2nd ed., by Kristin Anderson & Ron Zemke. AMACOM, 1998.
• The Corporate Coach by James B. Miller & Paul B. Brown. Harper Business Books, 1994.

Strategic Thinking and Planning

• The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment by Robert S. Kaplan & David P. Norton. Harvard Business School Press, 2000.
• Competing for the Future by Gary Hamel & C.K. Prahalad. Harvard Business School Press, 1996.
• Choosing the Future: The Power of Strategic Thinking by Stuart Wells. Butterworth-Heinemann, 1997.

Developing Yourself and Other People

• Now, Discover Your Strengths by Marcus Buckingham & Donald O. Clifton. Free Press, 2001.

Developing Creativity

• The Everyday Work of Art: Awakening the Extraordinary in Your Daily Life by Eric Booth. Sourcebooks Trade, 1999.
• How to Get Ideas by Jack Foster. Berrett-Koehler Publishers, 1996.

Financial and Quantitative Skills

• Finance and Accounting for Nonfinancial Managers, 4th ed., by William G. Droms, Perseus Press, 1998.
• The Ernst & Young Guide to Total Cost Management. John Wylie & Sons, 1992.
• The McGraw-Hill 36-Hour Course in Finance for Nonfinancial Managers by Robert A. Cooke. McGraw-Hill, Inc., 1993.

Influencing Skills

• Influence Without Authority by Allan R. Cohen & David L. Bradford. John Wiley & Sons Inc., 1991.

Innovation

• Mastering the Dynamics of Innovation by James M. Utterback. Harvard Business School Press, 1994.

Management Skills

• Masterful Coaching: Extraordinary Results by Impacting People and the Way They Think and Work Together by Robert Hargrove. Pfeiffer & Co., 1995.
• First, Break All the Rules: What the World's Greatest Managers Do Differently by Marcus Buckingham & Curt Coffman. Simon & Schuster, 1999.
• The Empowered Manager: Positive Political Skills at Work by Peter Block. Jossey-Bass, 1991.
• Common Sense Supervision: A Handbook for Success as a Supervisor by Roger Fulton. Ten Speed Press, 1988.
• The Effective Supervisor's Handbook by Louis V. Imundo. AMACOM, 1993.
• The Successful Manager's Handbook by Susan Gebelein et al., editors. Personnel Decisions International, 2000.
• Becoming a Manager: Mastery of A New Identity by Linda A. Hill. Harvard Business School Press, 1992.

Leadership Skills

• Competing for the Future by Gary Hamel & C.K. Prahalad. Harvard Business School Press, 1996.
• Credibility: How Leaders Gain and Lose It by James M. Kouzes & Barry Z. Posner. Jossey-Bass, 1993.
• High Flyers: Developing the Next Generation of Leaders by Morgan W. McCall. Harvard Business School Press, 1997.
• Leadership Jazz by Max De Pree. DTP, 1993.
• Leading Change by James O'Toole. Jossey-Bass, 1995.
• Managing by Storying Around: A New Method of Leadership by David Armstrong. Doubleday Currency Books, 1992.
• Managing From the Heart by Hyler Bracey et al. DTP, 1993.
• On Becoming a Leader, 2nd ed. by Warren G. Bennis. Perseus Press, 1994.
• Stewardship: Choosing Service Over Self-Interest by Peter Block. Berrett-Koehler Publications, 1996.
• The Leadership Challenge, 2nd ed., by James M. Kouzes, Barry Z. Posner, & Tom Peters. Jossey-Bass Publishers, 1996.

Networking

• Networking Smart: How to Build Relationships for Personal and Organizational Success by Wayne E. Baker. iUniverse.com, 2000.
• Dig Your Well Before You're Thirsty: The Only Networking Book You'll Ever Need by Harvey Mackay. Doubleday, 1999.
• Power Networking: 55 Secrets for Personal and Professional Success by Donna Fisher & Marilyn Hermance. Bard Press, 1992.

Organizational Change

• Knowledge for Action: A Guide to Overcoming Barriers to Organizational Change by Chris Argyris. Jossey-Bass,1993.

Developing Your Relationship with Your Boss and Organizational Savvy

• Managing Up: 59 Ways to Build a Career-Advancing Relationship with Your Boss by Michael S. Dobson & Deborah Singer Dobson. AMACOM, 1999.
• How to Be A Star at Work:: 9 Breakthrough Strategies You Need to Succeed by Robert E. Kelley. Times Books, 1999.

Getting Noticed at Work

• How to Be A Star at Work: 9 Breakthrough Strategies You Need to Succeed by Robert E. Kelley. Times Books, 1999.
• 1001 Ways to Take Initiative at Work by Bob Nelson & Matt Wawiorka. Workman Publishing Company, Inc., 1999.

Planning

• The Little Black Book of Project Management by Michael C. Thomsett. AMACOM, 1990.

Self-Renewal

• Finding Flow: The Psychology of Engagement with Everyday Life by Mihaly Csikszentmihalyi. Basic Books, 1998.
• It's Only Too Late If You Don't Start Now: How To Create Your Second Life At Any Age by Barbara Sher. Delacorte Press, 1999.
• Life Launch: A Passionate Guide to the Rest of Your Life by Frederic M. Hudson & Pamela D. McLean. Hudson Press, 2000.
• The Adult Years: Mastering the Art of Self-Renewal by Frederic M. Hudson. Jossey-Bass, 1999.
• The Power of Purpose: Creating Meaning in Your Life and Work by Richard J. Leider. Berrett-Koehler Publishers, 1997.

Speaking Effectively

• PowerTalk: Using Language to Build Authority and Influence by Sarah Myers McGinty. Warner Books, 2001.
• I Wish I'd Said That by Linda McCallister. John Wiley & Sons, 1994.
• The Skilled Facilitator by Roger M. Schwarz. Jossey-Bass, 1994.
• You've Got To Be Believed To Be Heard by Bert Decker & James Denney. St. Martin's Press, 1993.

Team Work

• The Wisdom of Teams by Jon R. Katzenbach & Douglas K. Smith. HarperBusiness, 1994.

Time Management

• First Things First Every Day: Because Where You're Headed is More Important Than How Fast You're Going by Stephen R. Covey, A. Roger Merrill, & Rebecca R. Merrill. Fireside Books, 1997.
• Successful Time Management: A Self-Teaching Guide, 2nd ed. by Jack D. Ferner. John Wylie & Sons, Inc., 1995.
• How to Get Control of Your Time and Your Life by Alan Lakein. New American Library, 1996.
• The Time Trap by R. Alec MacKenzie. AMACOM, 1997.

Work/Life Balance for Women

• The Woman's Business Therapist: Eliminate the MindBlocks and RoadBlocks to Success by Marcia Rosen. Chandler House Press, 2000.
• The Third Shift: Managing Hard Choices in Our Careers, Homes, and Lives as Women by Michele Kremen Bolton. Jossey-Bass, 2000.

Writing Skills

• Persuasive Business Proposals: Writing to Win Customers, Clients and Contracts by Tom Sant. AMACOM, 1992.